Our way of setting up remote desktop doesn’t involve painstaking application downloads, installations that run forever or leaving your data vulnerable. These aren’t things you should confront at the best of times, and certainly not when a person is waiting for help. Here’s Zoho Assist, your the easiest and most secure way to setup remote connection to work on a remote desktop.
User interface and multi-platform compatibility play a significant role in choosing a remote desktop app. Zoho Assist covers these requirements so you can connect confidently with a wide variety of remote devices including Windows, Mac, Linux, Ubuntu, Android and iOS. Once you’ve opened the Remote Desktop for Mac, you’ll be able to add a new remote desktop connection. Click the Add Desktop button in the center of the window. Alternatively, click the plus button in the top menu, then click Add PC or Add Workspace. Fill out the Add PC form with the relevant information for your remote Windows PC. With Microsoft Remote Desktop 10 for Mac you have to setup feeds instead of Desktops. So you would add Https:/ / / RDweb/ feeds and it'll ask for credentials. Once you enter those each application will be listed individually under the heading of 'Work Resources' like it does when you login through IE or Chrome.
Here’s your 3-step guide to setup remote desktop connection for free with Zoho Assist:
Step 1: Get started with Zoho Assist
First, signup for Zoho Assist with your email address, or if you’re already a Zoho user, click on Access Zoho Assist to get started. For timers, we offer a 15-day trial with all our enterprise features. After 15 days, Zoho Assist remains free for personal use.
Step 2: Initiate a remote support session or set up a device for unattended access
To initiate an instant on-demand remote support session, click Start Now, or click Schedule to conduct a session at another time. Once you've initiated a remote support session, there are three ways you can invite a person at the remote end. You can send an SMS or email invitation, ask the customer to navigate to join.zoho.com to join the session, or you can send them the join link through the chat messenger of your choice.
If you are looking to configure a remote desktop for unattended access, click here to check out the deployment methods.
Step 3: Connect to the remote desktop
Once you’ve sent the session invite to the remote customer, setting up remote desktop connection is simple. Upon receiving the invite, your customer can join the session through one of the methods stated earlier, and install the lightweight agent to give you complete access to the remote desktop. To access a remote desktop configured for unattended access, navigate to Unattended Access and click Connect beside the device to enable remote desktop connection.
You should be able to do more than just access a remote desktop:
Apart from secure and easy access to a remote desktop, Zoho Assist - Remote Connection Software offers you loads of features that help you finish your work in no time while working remotely:
File Transfer
Zoho Assist allows you to transfer files to remote computers without using intermediate storage like USB, FTP, or cloud-based storage devices, which are becoming increasingly susceptible to data theft. Learn more.
Text, Voice, and Video Chat
Our built-in text, voice, and video chat features allow you to communicate with a remote customer throughout the remote support session.
Multi-monitor Navigation
Work on all active monitors connected to the remote computer during a remote support session.
Reboot and Reconnect
You can reboot the remote computer and reconnect to the same session without losing control. Learn more.
Unattended Remote Access
Configure a remote desktop for unattended access and start a session without a person at the other end. Learn more.
Remote Power Options
Carry out power actions like shutdown, restart, log off, lock, hibernate, or standby, without even accessing a unattended access desktop.
Try Zoho Assist for FreeAssist
Best ratings across software review sites in Remote Desktop Software category
- ★★★★★9.0 / 10
“It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!”
Enable Remote Desktop Windows 10
Are you a customer support professional or IT administrator who wants to do more with remote desktop connection software?
Check out how you can get more out of Zoho Assist by viewing our plans and pricing for commercial users. Our paid plans start at $8 per month.
PLANS AND PRICINGHere are systems requirements technician's device and the customer's device in Zoho Assist:
Technician End
- Windows
- Mac OS
- Linux
- Android
- iOS
- Chrome OS
Click here to check out the system requirements in detail.
Remote Desktop For Mac
Frequently Asked Questions
How to setup remote desktop connection on Windows 10?
Zoho Assist allows you to control devices from Windows 10 and control Windows 10 devices from a device of your choice. To setup remote desktop connections for a Windows 10 device, can refer the above steps. Unlike Microsoft's Windows remote desktop, Zoho Assist does not require special permission for establishing remote connection for a Windows 10 device.
Does Zoho Assist work for Mac?
Zoho Assist works well across platforms, you can set up remote desktop connection for Mac in the same way as you would do for Windows. You can remotely work on a macOS device or use a macOS device to access a device remotely.
Is Zoho Assist free?
Zoho Assist is free for personal use. With a free plan, you can start an on-demand remote support session, screen sharing session, and also configure and connect to unattended devices.